Refund policy

Return & Refund Policy

This policy applies to all purchases made through Savage Ecom. Please read carefully before completing your purchase.

Coaching & Memberships (NO REFUNDS)

ALL SALES ARE FINAL on all digital products, coaching programs, mentorships, memberships, subscriptions, courses, calls, communities, and any other non-physical services offered by Savage Ecom.

  • No refunds

  • No chargebacks

  • No exceptions

By purchasing any coaching, digital product, or membership, you acknowledge that you are paying for access, information, time, and intellectual property—not guaranteed results.

Merchandise Returns (Physical Products Only)

We offer a 30-day return policy on eligible merchandise items.

This means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • Item must be unworn, unused, and in the same condition as received

  • Must include original tags and packaging

  • Must include receipt or proof of purchase

How to Start a Return

To initiate a return, contact us at:
📧 support@savageecommerce.com

If your return is approved:

  • Customer is responsible for return shipping costs

  • We will provide instructions on where and how to send your item

  • Returns sent without approval will not be accepted

Damages, Defects & Incorrect Items

Please inspect your order immediately upon delivery.

If your item is:

  • Defective

  • Damaged

  • Incorrect

Contact us immediately at support@savageecommerce.com, and we’ll evaluate the issue and make it right.

Non-Returnable Items

We do not accept returns on:

  • Sale items

  • Gift cards

  • Custom or personalized items

  • Digital products

  • Coaching programs or memberships

  • Hazardous materials, flammable liquids, or gases

If you’re unsure whether your item qualifies, contact us before initiating a return.

Exchanges

We do not offer direct exchanges.

The fastest way to receive a different item is to:

  1. Return the original item (if eligible)

  2. Place a new order once the return is approved

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason.

Conditions still apply:

  • Item must be unworn, unused, with tags, and in original packaging

  • Proof of purchase required

  • Customer is responsible for return shipping

This applies only to physical merchandise, not digital products, coaching, or memberships.

Refund Processing

Once we receive and inspect your return:

  • You will be notified if your refund is approved

  • Approved refunds are issued to the original payment method within 10 business days

Please note:

  • Banks and credit card companies may take additional time to post the refund

  • If more than 15 business days have passed since approval, contact us at support@savageecommerce.com